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Planets Purest Water - I GOT SCAMMED TOO! MORE THAN PISSED!!

1.0
Details

Update by user Jul 08, 2015

If I could have chosen ZERO starts, I would have because they took my hard earned money and STOLE it! They never sent me product and I sent them countless emails...

waiting and waiting for the until to be sent. I hope no one else has to go through this.

I am going through the attorneys at my international bank to fight this. These crooks need to be brought to justice!

Original review posted by user Jul 08, 2015

I ordered their so-called DESKTOP Unit and sent them $1790 USD (wired to China) over a year ago and Daniel (so-called "owner") keeps telling me that they are missing a part and that there is a delay. Now he won't even answer my e-mails. NO ONE will get back to me. They have disappeared from the face of the planet. These people are CROOKS! I can't believe I fell for this and I am hoping that my bank can get me the money back. I am sorry to all those on this thread who were scammed too! So Sad! :-(
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1 comment
Anonymous
#1099188

I don't know who this Daniel is but years ago it was owned by Ron and Dee Dee Larson who ripped off many! Also was a man Stephen Krause pHD who was a big time one too! It is sad and many lost tens of thousands to be dealers with one man losing $250,000 in Canada waiting on nothing but lies, stalling tactics and full blown fraud!!

ID
#662593 Review #662593 is a subjective opinion of poster.
Location
Franklin Square, New York
Cons
  • That i never received what i paid for and that i was scammed
Reason of review
NEVER received product I paid $1790 for!
Loss
$1790
Preferred solution
Full refund

Planets Purest Water - PLANETSWATER.COM SCAM

Planets Water Company is a Total Scam!! Their website is very interesting and well- organized, emailing the company and placing a sample order was very convenient. They gave their account details right away. Upon confirmation of payment, I waited several weeks for any update of my order. I called the company phone several times and was told that their operation in their manufacturing factory in China was halted due to a typhoon. I was not very convinced that there was a typhoon in China since there was no article about it that time. Few months later, I tried to follow-up again and was told that they'll be delivering the generator asap. Still, No generator/ update. I was told that they would refund my payment, but never did. Instead they offered me a distributorship license, which I needed to buy 10 more units so they could ship the items to me. I just needed the refund for heavens sake!! This is a scam, Do not ever try to communicate with Matthew Daniels.
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ID
#571015 Review #571015 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$1200
Preferred solution
Full refund

Planets Purest Water - RIPOFF/ SCAM PLANETS WATER (AIR TO WATER)

PLANETS WATER COMPANY IS A COMPLETE RIPOFF. WASTE OF MY TIME AND MONEY. D0 NOT ATTEMPT TO BUY WATER FROM AIR GENERATOR FROM THEM. I HAVE BEEN SENDING THEM COUNTLESS EMAILS. THE LAST EMAIL I RECEIVED FROM THE COMPANY COMPLETELY STRESSED ME OUT, THEY SAID THEY CANNOT SEND ME MY ORDER DUE TO AIR PRESSURE FROM THE PLANE, THEY WILL ONLY REIMBURSE IF I ACCEPT THEIR DISTRIBUTORSHIP LICENSE WHICH I NEED TO ORDER AT LEAST 10 UNITS!!!!! THIS IS COMPLETELY UNFAIR. THIS IS A SCAM!!! THIS IS A WARING FOR ALL OF YOU. DO NOT ATTEMPT TO MAKE ANY PURCHASE FROM THIS COMPANY. THEIR WEBSITE IS VERY ORGANIZED AND SYSTEMATIC WITH LOTS OF INFORMATION, GUESS WHAT? THEY WILL NOT SEND A SINGLE GENERATOR TO YOU.
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1 comment
Anonymous
#917049

Yes, this is exactly what happened to me too. THIS COMPANY IS A TOTAL SCAM! LOST A LOT OF MONEY!!

ID
#492597 Review #492597 is a subjective opinion of poster.
Location
Cebu City, Cebu
Loss
$1200

Planets Purest Water - Yep it's true ppw is a ripoff

Go to Ripoff Report and check out my complaint under Planet's Purest Water. Planet's Purest Water also ripped me off after claiming they'd send me a new unit. The unit I initially received was void of any of the features that prompted me to make my purchase. It took almost a year of writing & complaining to even receive the junk they finally sent. PPW would not accept return and of course refused to refund my money. No valid phone numbers to call. Still no saitsfaction after a year of waiting. They provided poor follow up, no instructions,and a product nothing like they advertised.
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ID
#438909 Review #438909 is a subjective opinion of poster.
Location
Orlando, Florida
Loss
$800

Planets Purest Water - Scammers

Almost ditto for the Saudi complaint. Robin Larson and Dee Dee are the culprits. They promised to refund our "agency fees" for Oceania after a year of chasing them to get a working unit in Australia. Promised to pay us back, then Robin got cancer, the payments stopped; scammers and liars the whole lot. Do NOT even attempt to do business with them. They constantly blamed staff, the manufacturer, we called their bluff and actually went to Korea to visit the factory, didn't change a thing. Next thing you know the factory owner had fallen on hard times and kept all the money. RUBISH ***.
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ID
#417252 Review #417252 is a subjective opinion of poster.
Location
Brisbane, Queensland
Loss
$20000

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Planets Purest Water Scam

Update by user May 12, 2011

We can substatiate our claim with written proof. The response from PPW is full of falsehoods

Original review posted by user Apr 16, 2011

We purchased 3 Air Water Generators model c21 and got ripped off! This company refused to send us repair parts under warranty, and gave us one excuse after another and dragged this matter on for almost a year. Since we are in Saudi Arabia, they figured they will get away with it.We found out that they are almost bankrupt, and still trying to rip people off. This conpany has made false claims about their equipment quality and their promises of support. Beware of dealing with this company. We have written proof of their dishonesty, and if anyone wants it to support their legal claim of how dishonest these people are, just ask us.
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10 comments
Anonymous
#1004997

I can too! I have saved EVERY e-mail. They are total liars and they need to be STOPPED!

Anonymous
#1004995

I am in the USA and have been waiting a year for my unit too. No unit and finding this site just made me so angry.

I am launching an investigation with my bank (international) and the attorneys there are following through. Hopefully I can get my money back and I wish everyone could too. Hang in there you guys! I am relentless and have some serious legal connections here in New York City, so I will do what I can.

I promise.

Anonymous
#917056

Planets Water Water from Air Generator is a Total Scam!

Anonymous
#482679

I can reveal the whole story and back it up with emails and other docuements.

Anonymous
#473715

The comments by the Saudi individual are inaccurate and based upon these comments he fails to tell the whole story.

Planets Purest Water

Anonymous
#314380

It is unfortunate that this consumer now posts a confidential e-mail from our company but does not post the whole e-mail. Nor does there seem to be legal consideration in these malicious postings as this consumer has just violated the law pursuant to the Electronic Communication Privacy Act, 18 USCA 2510 and/ The unlawful use or disclosure of such electronic information is strictly prohibited pursuant to 18 USCA 2511 and any applicable laws as indicated in the warning attached to his e-mail and fully disclosed below.

Obviously PPW has warned this consumer in the past and is left with no choice but to pursue this matter to the fullest extent of the law.

Claiming PPW is a middle man company when we have worked hand in hand with our factory in the development of these units for a decade is a ridiculous statement, again, intended to harm PPW. Furthermore the e-mail he posts indicates that PPW is doing all possible to address any issues and it would be nice if this poster would also mention all the facts. For example: The only middle man is the poster. He is the middle man by entering into an agreement with PPW to sell our units in Saudi Arabia to a distributor there and we provided him full support..For example; The Warranty was upheld. Brand new replacement units were shipped to him directly from our factory at NO COST for the units or shipping charges.

He has violated the terms within that agreement as well and was sent a termination notice numerous months ago by our CEO.

E-Mail and Information Confidentiality Notice: This communication is being sent on behalf of a U.S.A. California Corporation. This communication, or files attached to this e-mail constitute an electronic communication within the scope of the Electronic Communication Privacy Act, 18 USCA 2510. This communication is intended for the sole use of the designated recipient(s). The unlawful use or disclosure of such information is strictly prohibited pursuant to 18 USCA 2511 and any applicable laws.

Anonymous
#301069

Once again, PPW has couched its message to obscure facts by saying, quote "...having its own brand names with no links to other atmospheric H20 companies, nor their products." We know for a fact that they are middlemen and buy their products from independent factories in Korea and China,(if this is not having links to other atmosphereic H2O companies or their products, I don't know what is) who supply other middlemen too. Please see a copy of one of the many emails received from one of their executives (by the way, we never did receive the replacement unit nor the filters which they promised to ship us as per their email). We also have written confession from them that they sent us a wrong unit which did not produce the quantitiy of water which it was supposed to do as per their claims.

Copy of email below:

Dear -----,

As you know we have been extremely frustrated with the response from our factory and as a result we have arranged for a new manufacturer for the office and tabletop units.  The initial units are being sent us now, and once we can verify that meet our design requirements we will send you a replacement for the unit you have now.  In the interim we are going to send repalcement air filters for the unit you have now. We will be back in touch again next week.

With best regards,

Craig

 

Craig Newhouse, PhD

Chief Executive Officer

Planets Purest Water

5856 Corporate Avenue, Suite 220

Cypress, CA 90630

(714) 527-0707 office

(714) 527-1717 fax

(916) 616-8705 cell

Anonymous
#300954

Dear Consumer,

Our board feels the response to our rebuttal is another severe attack on every level of our business, bordering on Restraint of Trade, slander, liable and other violations of US & international laws protecting companies from such attacks. Furthermore these continual attacks have caused documented Loss of Business & company revenues, thus civil actions are now relevant.

It is our sincere hopes that consumers understand that PPW is a well established company, having its own brand names with no links to other atmospheric H20 companies, nor their products.

Should you have any questions or concerns feel free to contact me directly at our offices.

Sincerely,

Robin Larson, President & Founder

Planets Purest Water Corp.

www.PlanetsPurestWater.com

info@PlanetsPurestWater.com

saudiwaterman
#285081

we have all the proof of our claims in writing. The response from PPW is full of falsehoods, and we can prove it.

Anonymous
#284807

As the owner of Planets Purest Waterâ„¢ it is important to understand there is not a major company distributing/retailing product that does not have an unhappy consumer. Yet on the other hand we have a magnitude of testimonials from very happy customers. It is unfortunate this consumer does not mention the facts that his original unit was replaced free of charge which he was not satisfied with and then sent another new released unit. Nor is it mentioned that we took away his representative rights for Saudi Arabia for non performance.

Our board feels this is a severe attack on every level of our business, bordering on Restraint of Trade, slander, liable and other violations of US & international laws protecting companies from such attacks. The fact this consumer states financial facts of our company with no possible way of knowing our financials should be a common sense conclusion.

Should you have any questions or concerns feel free to conatct me directly at our offices.

Robin Larson

View more comments (9)
ID
#232652 Review #232652 is a subjective opinion of poster.
Location
Riyadh, Ar Riyad

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